You may return any "unopened" parts or accessories purchased from alltitanparts.com within 30 days of delivery by calling our Customer Service department
- Call 1-713-931-0006 or email admin@alltitanparts.com, Customer Service to obtain an RMA number and return address.
- Parts returned without an RMA number will be refused and you will not receive credit.
- We will need the invoice or PO number of the order and the part number, quantity and reason for return.
- We will then email or fax the Returned Material Authorization along with the return address of where to send the return to.
- Alltitanparts.com will send a return USPS label or UPS label to retrieve the wrong items in some cases.
- You are responsible for making sure it is packaged good enough to ensure it arrives in re sellable condition.
- Credit will be issued back to the original payment method/ funding source within 3-5 business days of recieving your returned items.
- No Returns or Credit after 30 days from date of purchase.
- The turnaround time for this process can take 3-5 business days.
- No returns on ELECTRICAL PARTS which have been opened.
To return new, unopened product due to order error (Your mistake).
- Call 1-713-931-0006 or email admin@alltitanparts.com.com, Customer Service to obtain an RMA number and return address.
- Parts returned without an RMA number will be refused and you will not receive credit.
- We will need the invoice or PO number of the order and the part number, quantity and reason for return.
- We will then email or fax the Returned Material Authorization along with the return address of where to send the return to.
- You are responsible for return shipping as well as a tracking number and making sure it is packaged good enough to ensure it arrives in re-sellable condition.
- There will be a minimum of 25% restocking fee plus original shipping cost on all returns.
- Credit will be issued back to the original payment method/ funding source within 3-5 business days of recieving your returned items.
- No Returns or Credit after 30days from date of purchase.
- The turnaround time for this process can take 3-5 business days.
- No returns on ELECTRICAL PARTS which have been opened.