You may return any "unopened" parts or accessories purchased from alltitanparts.com within 30 days of delivery by calling our Customer Service department

1. Call 1-713-931-0006 or email [email protected]alltitanparts.com, Customer Service to obtain an RMA number and return address.
   
2. Parts returned without an RMA number will be refused and you will not receive credit.
3. We will need the invoice or PO number of the order and the part number, quantity and reason for return.
4. We will then email or fax the Returned Material Authorization along with the return address of where to send the return to.
5. Alltitanparts.com will send a return USPS label or UPS label to retrieve the wrong items in some cases.
6. You are responsible for making sure it is packaged good enough to ensure it arrives in re sellable condition.
7. Credit will be issued back to the original payment method/ funding source within 3-5 business  days of recieving your returned items.
8. No Returns or Credit after 30 days from date of purchase.
   
9. The turnaround time for this process can take 3-5 business days.
10. No returns on ELECTRICAL PARTS which  have been opened.
    

To return new, unopened product due to order error (Your mistake).

1. Call 1-713-931-0006 or email [email protected]alltitanparts.com.com,  Customer Service to obtain an RMA number and return address.
   
2. Parts returned without an RMA number will be refused and you will not receive credit.
3. We will need the invoice or PO number of the order and the part number, quantity and reason for return.
4. We will then email or fax the Returned Material Authorization along with the return address of where to send the return to.
5. You are responsible for return shipping as well as a tracking number and making sure it is packaged good enough to ensure it arrives in re-sellable condition.
6. There will be a minimum of 25% restocking fee plus original shipping cost on all returns.
7. Credit will be issued back to the original payment method/ funding source within 3-5 business  days of recieving your returned items.
   
8. No Returns or Credit after 30days from date of purchase.
9. The turnaround time for this process can take 3-5 business days.
10. No returns on ELECTRICAL PARTS which  have been opened.